Policy

Quick questions

Is this LAVONE's own site? No -- it's an independent catalog about their products. Official business belongs with LAVONE; browsing and comparing happens here.

How do I pick between Dark Brown, Dark Coffee, and Espresso? Cooler hair wants ash tones, warmer hair wants coffee tones -- the shade guide maps the whole ladder in two minutes.

Are the lash adhesives safe for sensitive eyes? The listings say the bond formulas are designed for sensitive eyes, but patch-test first -- and the retailer's listing always carries the current ingredient list.

Why does a kit cost less than some single pencils? Kits bundle older-generation tools at a sharper price; singles carry the newest tips. The guides call out which is which.

Something's out of stock -- will it come back? Restocks are the retailer's call. If a listing disappears for good, it leaves the bar on the next hand update.